Securus Technologies: New & Improved with BBB Rating & Accreditation.

In recent news, Securus Technologies have accomplished the accreditation and A+ rating from the Better Business Bureau. For a while, Securus has been working hard with the agency to meet required standards so that the media and customers could see that they deliver the service that they claim. They worked hard in the standards set by the Better Business Bureau, including building trust, telling the truth, being transparent, honoring promises, being responsive, safeguarding privacy, and embodying integrity. And with this accreditation, Securus shows that the Better Business Bureau has verified, agreed, and confirmed that this company is the biggest and only provider of full spectrum solutions, and they meet the standards set above.

 

The Statement of Securus Technologies’ CEO

 

The CEO of Securus Technologies, Richard Smith, stated how he is glad for their accreditation, and he stated how some competitors make exaggerated and wild statements about their abilities. He further stated that accreditation shows they prove what they say, they can actually do.

 

The Improved & Enhanced Securus Technologies

 

To the enhancement and improvement of customer service to almost 25 million family members and friends, Securus ensured 220 seats in an in-house domestic call center. This allow for more control for Securus to handle customer service properly, and it allows them to utilize the BBB required standards in accreditation. Their reps are highly trained to stay mindful of these standards. Calls are averaged quickly, and they respond to more than 2.5 millions calls per month on average. This company also ensure a 99% rate in first call resolution. And as a result, Securus has accomplished a 4.3 out of 5 star rating in customer satisfaction scores. This just shows how their commitment to enforcing the Better Business Bureau Standards create great results.

 

Get More Inmate Calling Features That Save Your Time And Money

An improved inmate calling network allows customers to get every minute they are allotted under their contract. Irregularities that are caught by regulation providers like Securus Technologies will ensure your customer service excellence and calling features. For example, Securus recently caught a few inaccuracies associated with Global Tel-Link and they were immediately corrected. Louisiana customers received free inmate calling features for a limited time. Building a secure network to stay connected to your loved ones is easy with Securus. They also provide regulations, monitoring, and technical support. They have proudly process billions of calls for their customers over the past quarter.

 

Securus Technologies Offers New Features

 

In a technological era inmate calling over the internet should be possible also and it is through a Vimeo video chat feature that is being offered through Securus Technologies services. Through a free downloadable video application you can talk to your loved ones over a high definition video and control the picture and the screen. If you’re interested in controlling the audio, activate a one touch feature. Securus is taking the initiative to ensure that inmates and their families are staying connected.

 

Securus Technologies recently received a Certification 1 certificate that will allow them to expand their services to an international network. Your loved ones have the option of knowing they will get every minute associated which each inmate call. Thousands of customers around the nation depend on Securus Technologies when it counts. Best of all, many of their features cost a fraction of the amount that other network providers are charging. Most inmates say that staying connected to their love ones outside of a correctional facility is very important. It can also help an inmate transition to life outside of a facility.

 

Join Securus Technologies today and talk more while spending less. Visit their secure website now.

 

A Company for the Ages in Modern Times

How patent laws work is an interesting thing in the United States. Every product that has a patent will eventually lose that patent over a period of time, allowing other companies to have the ability to use them if they see the need to for capital gain. Securus Technologies, an information technology company, has recently received some bad press from another company in the industry, GTL. Accusations against Securus claim that a large number of their product patents are expired. After performing some research into these accusations, Securus Technologies, alongside some third party allies, have discovered that these claims are baseless and that all product patents are still under their control without fear of expiration. This is wonderful news for Securus, who focuses their attention on the meeting the goals of inmates currently living within the prison system.

 

Securus provides high levels of communication and security support to incarcerated individuals in order to meet their ever growing need to openly communicate with their loved ones on the outside. One of these products, which is a downloadable application available to both Android and Apple devices. The application allows the inmates to openly communicate with their family members through seamless video streaming conference technology. This is a godsend for inmates who can use the application to help their loved ones bypass the annoyance of distance driving and security checks when moving to prisons in order to meet visitation needs.

 

Securus, for its work with incarcerated individuals, can be labeled not only as a technology firm but as a humanitarian organization as well. This is a massive deal for the American people as it can rest assured knowing that there are still corporations that truly care about their customer’s needs and worries in a world that often times seems to not care.

 

Securus Technologies’ New App Accumulates 65000 Downloads

Dallas-based Securus Technologies, a telecommunication-oriented company offering civil and criminal technological solutions announced successful adoption of its newly designed app, Inmate Video Phone Call earlier this year. The company which focuses on offering investigations, public safety, corrections and monitoring announced on crunchbase.com that the android version of its product (unveiled 6 months earlier) had accumulated 60,000 downloads in the Play store while its counterpart in the iTunes had gathered 5,000 downloads.

The Vice President of Marketing and Strategy for Securus America hailed the app, explaining that it could connect the family and friends in a much more convenient way rather than to visit their incarcerated loved ones in jails or prison. Securus Technologies was aware of the rigidness associated with prison and jail visitations procedures and for that reason, opted to offer consumers with a way of communicating with their loved ones even at the comforts of their home. The app was to eliminate the need for web cameras, tethered computers and additional hardware system associated with traditional visitations and that all users would only be required to have is an internet access either via cellular service or wireless networks (Wi-Fi).

PR Newswire reports that the app would allow family and friends to make video calls or hold virtual meetings with their loved ones in prisons and jails on their tablets or smartphones interfaces allowing them to virtually participate is social events (Watch: https://www.youtube.com/watch?v=Q4ECpybr_7s) including birthday, burials, family gatherings, holidays and sporting events. This would make the imprisoned to feel home or rather as members of the family, a process that would also influence their rehabilitation. The app was made available in Google Play store and App Store for any potential client demanded its usage.

About Securus Technologies

Securus Technologies was established in 1986 and its operations were headquartered at Dallas, Texas (http://www.bbb.org/dallas/business-reviews/government-contractors/securus-technologies-in-dallas-tx-41000098). The company has 30 years of experience in the industry offering IT solutions in the civil and criminal sector. The company has approximately 1,300 associates in the United States and serves 1.2 million inmates, 3,400 correction and investigation facilities in 48 states in U.S.A.