Securus Technologies is a company that creates solutions for prisons and law enforcement. They came up with many new technologies to prevent inmates from doing illegal things. For example, they have developed a bunch of software that prevents inmates from dealing with contraband cell phones by preventing illegal cell phones from connecting to the network. In fact, according to the CEO of Securus, Rick Smith, Securus comes up with a new technological innovation once a week on average. The company was founded in 1986 and now has contracts with almost three thousand correctional facilities across the nation.
They often get fan mail, as well as official mail from their customers, who are usually law enforcement agencies or correctional facilities. Rick Smith says that they get thousands of letters, and that building new solutions is part of their DNA.
One correctional facility said that they were able to use the monitoring systems from Securus to catch a corrupt staff member who was dealing with illegal contraband. Another said that they were able to monitor calls about the illegal dealing of drugs, alcohol, cell phones, and cash. They were also able to find out information about a civilian who was selling prescription drugs at a discount, as well as information about shots that were fired in a particular case.
Another customer said that they have been using Securus for well over a decade, and that it is encouraging to see that the vendor of their choice is committed to coming up with new services that can benefit their customers.
Another customer said that their investigative tools and monitoring software is truly invaluable. Many law enforcement agencies are reporting that they are able to keep up with all the hidden things that are going on in their prison systems which they had no way of knowing about.